Inclusions & Exclusions

Inclusions

• 5 Nights Accommodation (Budget / Standard / Premium options available)

• All internal transfers (private vehicle with local driver)

• Entry fees, tolls, and permits

• Daily breakfast + Dinner

• 24x7 Travocycle Support & Local Travel Manager

Exclusions

• Meals/beverages other than those specified in the inclusions
• Monument entrance fees/Pony ride charges/adventure sports etc.  
• Vehicle will be from point to point as per itinerary and not at disposal.
• Anything not mentioned in inclusions

 

 

Please note: In Sikkim, cabs are subject to the availability of permits for Lachung, Lachen, and Pelling. Hence, cab drivers and cabs will change frequently.

Payment Policy

For bookings made:

• 21 days or more before arrival:

  • 30% deposit to confirm booking

  • 40% payable on arrival

  • 30% payable 2 days before the end of the stay

• 10 to 20 days before arrival:

  • 40% deposit to confirm booking

  • 40% payable on arrival

  • 20% payable 2 days before the end of the stay

• 7 to 9 days before arrival:

  • 50% deposit to confirm booking

  • 20% payable on arrival

  • 30% payable 2 days before the end of the stay

Cancellation Policy

For cancellations made:

• 21 days or more before arrival: 30% of the total package cost

• 10 to 20 days before arrival: 50% of the total package cost

• 7 to 9 days before arrival: 80% of the total package cost

• 24 to 48 hours before arrival: 100% of the total package cost

Terms & Conditions

1. Package Amendments

Packages can be amended as per the customer’s preference, subject to availability.
Any modification to the confirmed itinerary will attract additional charges, payable by the guest.

2. Hotel Availability
All hotel bookings are strictly subject to availability at the time of confirmation.

3. Cancellation & Company Policies
All cancellations and related policies will follow the rules of the respective hotel, airline, or service provider.
Verbal commitments are not valid; only written confirmations or agreements will be considered.

4. Refund Policy
No refunds or cancellations will be provided in cases of:
Bad weather, landslides, natural calamities, or any force majeure situation beyond the control of the agent or hotel.
Unused services such as accommodation, meals, transport, sightseeing, or any other component due to:
Bad weather, ill health, strikes, roadblocks, or any unforeseen events.
Unused services are non-refundable and non-exchangeable.

5. Vehicle Service
Transport is provided strictly as per the confirmed itinerary on a point-to-point basis.
Air-conditioning may be turned off in hill areas to preserve local resources.
We are not responsible for cancellations of cabs or buses due to weather conditions or situations beyond our control.

6. Additional Nights
Any extra nights required due to illness, flight delays/cancellations, or other unavoidable circumstances will be charged separately at applicable hotel rates.

7. TCS (Tax Collected at Source) for International Packages
As per Government of India regulations, TCS is applicable on all international tour packages.
It is generally 5% of the total package cost and is fully refundable/adjustable while filing the guest’s next Income Tax Return (ITR).
Clients are requested to consider this mandatory government tax while booking.

8. Group Inclusive Tour (GIT) Departure Policy

All Group Inclusive Tour (GIT) departures are subject to a minimum guaranteed number of passengers. The final confirmation of departure, pricing, and services is completed only after the specified cut-off date prior to travel. Prices are based on the final confirmed group size and may vary accordingly. In the event that the minimum group strength is not met, the company reserves the right to reschedule the departure, offer an alternate date, convert the tour to a Free Independent Traveller (FIT) arrangement with revised pricing and inclusions, or process a refund as per applicable cancellation policies. Once the departure is confirmed after the cut-off date, standard cancellation charges and vendor policies shall apply.

 

Please note: In Sikkim, cabs are subject to the availability of permits for Lachung, Lachen, and Pelling. Hence, cab drivers and cabs will change frequently.

These terms and conditions form an integral part of the travel package agreement. Please review carefully before booking.