Captivating Vietnam: From Ancient Streets to Emerald Bays

FIT Bookings:
For bookings made:

• 21 days or more before arrival:

30% deposit to confirm booking
40% payable on arrival
30% payable 2 days before the end of the stay

• 10 to 20 days before arrival:

40% deposit to confirm booking
40% payable on arrival
20% payable 2 days before the end of the stay

• 7 to 9 days before arrival:

50% deposit to confirm booking
50% payable on arrival

GIT Bookings:

• Rs. 5,000 – Token amount to block booking (non-refundable; booking remains tentative till received)
• 30% of package cost – Pay on cut-off date (booking confirmed subject to minimum group size; non-payment may lead to seat release)
• 50% of package cost – Pay 2 days before departure (required to secure all arrangements; delay may lead to cancellation without refund)
• 20% balance – Pay before tour ends (pending dues must be cleared for smooth completion of services)

FIT Bookings:
For cancellations made:

• 21 days or more before arrival: 30% of the total package cost
• 10 to 20 days before arrival: 50% of the total package cost
• 7 to 9 days before arrival: 80% of the total package cost
• 24 to 48 hours before arrival: 100% of the total package cost

GIT Bookings:

• Token amount: Non-refundable
• After cut-off date: 30% cancellation charges
• Within 2 days of departure: 80% cancellation charges
• No show / mid-tour cancellation: 100% charges

1. Package Amendments
Packages can be amended as per the customer’s preference, subject to availability.Any modification to the confirmed itinerary will attract additional charges, payable by the guest.
2. Hotel AvailabilityAll hotel bookings are strictly subject to availability at the time of confirmation.
3. Cancellation & Company PoliciesAll cancellations and related policies will follow the rules of the respective hotel, airline, or service provider.Verbal commitments are not valid; only written confirmations or agreements will be considered.
4. Refund PolicyNo refunds or cancellations will be provided in cases of:Bad weather, landslides, natural calamities, or any force majeure situation beyond the control of the agent or hotel.Unused services such as accommodation, meals, transport, sightseeing, or any other component due to:Bad weather, ill health, strikes, roadblocks, or any unforeseen events.Unused services are non-refundable and non-exchangeable.
5. Vehicle ServiceTransport is provided strictly as per the confirmed itinerary on a point-to-point basis.Air-conditioning may be turned off in hill areas to preserve local resources.We are not responsible for cancellations of cabs or buses due to weather conditions or situations beyond our control.
6. Additional NightsAny extra nights required due to illness, flight delays/cancellations, or other unavoidable circumstances will be charged separately at applicable hotel rates.
7. TCS (Tax Collected at Source) for International PackagesAs per Government of India regulations, TCS is applicable on all international tour packages.It is generally 5% of the total package cost and is fully refundable/adjustable while filing the guest’s next Income Tax Return (ITR).Clients are requested to consider this mandatory government tax while booking.
8. Group Inclusive Tour (GIT) Departure Policy
All Group Inclusive Tour (GIT) departures are subject to a minimum guaranteed number of passengers. The final confirmation of departure, pricing, and services is completed only after the specified cut-off date prior to travel. Prices are based on the final confirmed group size and may vary accordingly. In the event that the minimum group strength is not met, the company reserves the right to reschedule the departure, offer an alternate date, convert the tour to a Free Independent Traveller (FIT) arrangement with revised pricing and inclusions, or process a refund as per applicable cancellation policies. Once the departure is confirmed after the cut-off date, standard cancellation charges and vendor policies shall apply.

These terms and conditions form an integral part of the travel package agreement. Please review carefully before booking.