Inclusions & Exclusions

Inclusions

• 4 Nights Accommodation (Budget / Standard / Premium options available)

• All internal transfers (private vehicle with local driver)

• Entry fees, tolls, and permits

• Daily breakfast + Dinner

• 24x7 Travocycle Support & Local Travel Manager

Exclusions

• Meals/beverages other than those specified in the inclusions
• Monument entrance fees/Pony ride charges/adventure sports etc.  
• Vehicle will be from point to point as per itinerary and not at disposal.
• Anything not mentioned in inclusions

 

 

Please note: In Sikkim, cabs are subject to the availability of permits for Lachung, Lachen, and Pelling. Hence, cab drivers and cabs will change frequently.

Payment Policy

For bookings made:

• 21 days or more before arrival:

  • 30% deposit to confirm booking

  • 40% payable on arrival

  • 30% payable 2 days before the end of the stay

• 10 to 20 days before arrival:

  • 40% deposit to confirm booking

  • 40% payable on arrival

  • 20% payable 2 days before the end of the stay

• 7 to 9 days before arrival:

  • 50% deposit to confirm booking

  • 20% payable on arrival

  • 30% payable 2 days before the end of the stay

Cancellation Policy

For cancellations made:

• 21 days or more before arrival: 30% of the total package cost

• 10 to 20 days before arrival: 50% of the total package cost

• 7 to 9 days before arrival: 80% of the total package cost

• 24 to 48 hours before arrival: 100% of the total package cost

Terms & Conditions

1. Package Amendments

• Packages can be amended per the customer’s requirements or interests, subject to availability.
• Any changes to the planned package will incur additional charges, which will be billed to the guest.

2. Hotel Availability

• All hotel bookings are subject to availability at the time of confirmation.

3. Cancellation & Company Policies

• Cancellation and other policies are governed by the respective hotel or service provider’s rules.
• Verbal commitments are not applicable; only written agreements or confirmations are valid.

4. Refund Policy

• No cancellations or refunds will be issued in the event of:
  • Bad weather, landslides, or any force majeure beyond the control of the agent or hotel.
  • Unused accommodation, missed meals, transportation segments, sightseeing tours, or any other services due to:
    • Bad weather
    • Ill health
    • Strikes or roadblocks
    • Any other factors beyond our control
• Such unused items are neither refundable nor exchangeable.

5. Vehicle Service

• Vehicle service operates on a point-to-point basis strictly as per the confirmed itinerary.
• Air conditioning may be switched off in hill stations to preserve local resources.
• We shall not be liable for any cancellations of cabs or buses due to bad weather or other uncontrollable factors.

6. Additional Nights

• Any extra nights required in hotels due to ill health, flight cancellations, or other unforeseen circumstances will be charged at applicable rates.

 

Please note: In Sikkim, cabs are subject to the availability of permits for Lachung, Lachen, and Pelling. Hence, cab drivers and cabs will change frequently.

These terms and conditions form an integral part of the travel package agreement. Please review carefully before booking.